General

WebDrive Client on the Windows Platform

How can I enable specific SSL/TLS options in WebDrive?
Click on the site profile of interest, and go to Site Properties --> Connection Settings. Here you will see checkboxes that correspond to the different v...
Thu, 2 Feb, 2017 at 4:40 PM
How can I enable Passive Mode (PASV) for my FTP connection in WebDrive?
Click on your FTP site profile of interest and go to Site Properties --> FTP Settings. Here you will see a check box that reads “Passive Mode (PASV)”. Ch...
Thu, 2 Feb, 2017 at 4:41 PM
How can I enable password encryption for my FTP connection in WebDrive?
Click on the FTP site profile of interest and then go to Site Properties --> FTP Settings. Here you will see a drop down box labeled "Password Enco...
Thu, 2 Feb, 2017 at 4:43 PM
How can I enable file logging in WebDrive?
Go to App Settings --> Logging and you can use the checkboxes to enable logging and also select the level of logging that you would like. You can also se...
Thu, 2 Feb, 2017 at 4:43 PM
How can I enable WebDrive to connect to a server through a Proxy?
Go to App Settings and you will see menus for Proxy HTTP (for WebDAV servers) and Proxy FTP (for FTP servers). Select the appropriate node based on the pro...
Thu, 2 Feb, 2017 at 4:44 PM
Is there a way to resume a broken file transfer in WebDrive?
Yes. Click on the site profile of interest and go to Site Properties --> Basic File Settings. Check the option for “Resume interrupted file transfers”.
Thu, 2 Feb, 2017 at 4:44 PM
Is WebDrive HIPAA compliant?
Yes, WebDrive is HIPAA compliant when you use encryption. Please see our HIPAA Compliance Statement. Click To See Our HIPAA Compliance Statement (PDF)
Thu, 2 Feb, 2017 at 4:45 PM
Can a mapped drive be shared?
No you can not share a mapped drive; this is a limitation of Windows.
Thu, 2 Feb, 2017 at 4:45 PM
Is it possible for WebDrive to show Unix links with FTP?
Yes. Click on the FTP site profile of interest and go to Site Properties --> Basic File Settings. Check the option for “Resolve Unix symbolic links”. It ...
Thu, 2 Feb, 2017 at 4:46 PM
Problems with timestamps on FTP server
Problem: When I synchronize with my FTP server, the timestamps keep getting changed to the date files were transferred to the ftp server. Solution: Click ...
Thu, 2 Feb, 2017 at 4:47 PM
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