Our helpdesk has moved to a new location.

You will not be able to create new tickets here, please visit the new helpdesk to create tickets.

For Server support please visit https://helpdesk.southrivertech.com

For WebDrive support please visit https://helpdesk.webdrive.com

Start a new topic

Webdrive doesn't connect from some Windows 10 clients


Some of our users who use Windows 10 laptops suddenly cannot connect to their webdrive account since today.

The log shows an error regarding the handshake.

Even when I install the latest version of the webdrive client, some difference.

Strangely, when I try to connect Webdrive from my own Windows 10 laptop, I have no problem with their accounts. But my laptop does NOT update Windows automatically.

Anyone has had this problem recently?

Is there a solution?



1 person has this problem
Login or Signup to post a comment
© 2016 South River Technologies®, Inc. - All Rights Reserved