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MacOS High Sierra 10.13.6, Failed to Mount Server error.

Running version 2018.0 (18.0.600) of WebDrive, and version 10.13.6 of MacOS High Sierra.


Basic Host Settings -- when I click the Test button it connects and gives me a message that it succeeded in connecting to the server.


When I'm in the main WebDrive screen -- the one that shows the Sites I've created, I click on my FTP site, and then click the Mount button.


I get the following error: "Failed to mount server. Please check the Console logfile for more information."  The only log file in WebDrive that I can find is when I click WebDrive | Preferences | Logging | View LogFile, so I assume that's the logfile it's talking about...

Below are the contents of that file.  (I have removed any identifying information.)  Maybe you can figure out why it won't work.  I don't see any specific error message that tells me what the problem is.


Oh, also, I've tried changing the FUSE options -- it makes no difference if I select "Mount as local device" or not.  I don't even know what FUSE is, but I figured maybe if I selected "Mount as local device" it might, I don't know, mount it as a local device?  ;-)  But it didn't make any difference.

2018-08-04 14:39:37.841 x86_64 : Mac OSX Version 10.13.6 (Build 17G65)

Language code:en

2018-08-04 15:00:17.732 Loading Site Profile: Name=Test Server FTP, Path=/Users/*myUserName*/Library/Application Support/South River Technologies/WebDrive/SiteProfiles/Test Server FTP.plist

2018-08-04 15:00:17.735 CertName:

2018-08-04 15:00:17.735 DavAddTrailingSlash: 1

2018-08-04 15:00:17.735 DavUseALLPROP: 0

2018-08-04 15:00:17.736 DavUseDISPLAYNAME: 0

2018-08-04 15:00:17.736 DavUseGETLASTMODIFIED: 0

2018-08-04 15:00:17.736 FtpCCC: 0

2018-08-04 15:00:17.737 FtpLISTArgs:

2018-08-04 15:00:17.737 FtpMLSDEnabled: 1

2018-08-04 15:00:17.737 FtpMLSTForProps: 1

2018-08-04 15:00:17.738 FtpPasv: 1

2018-08-04 15:00:17.738 FtpProtP: 1

2018-08-04 15:00:17.738 FtpSslMode: 0

2018-08-04 15:00:17.738 HostNameOrIP: *myHostName.com*

2018-08-04 15:00:17.739 HttpAuthScheme: 0

2018-08-04 15:00:17.739 HttpKeepAlive: 1

2018-08-04 15:00:17.739 HttpS3V4AuthEnable: 0

2018-08-04 15:00:17.739 HttpSslMode: 0

2018-08-04 15:00:17.739 HttpUserAgent:

2018-08-04 15:00:17.740 InetCacheFileTimeout: 1

2018-08-04 15:00:17.740 InetCacheFolderTimeout: 1

2018-08-04 15:00:17.740 InetCacheMode: 2

2018-08-04 15:00:17.740 InetCachePurgeAtMount: 1

2018-08-04 15:00:17.740 InetCachePurgeAtUmount: 1

2018-08-04 15:00:17.741 InetCmdRetryCount: 1

2018-08-04 15:00:17.741 InetCmdTimeout: 30

2018-08-04 15:00:17.741 InetCxnCount: 5

2018-08-04 15:00:17.741 InetIgnoreSetPropFailure: 1

2018-08-04 15:00:17.741 InetTraceProtocol: 1

2018-08-04 15:00:17.741 IOSTextExteions: txt;h;cpp;c;m;cgi;pl;plist;xml;

2018-08-04 15:00:17.742 MacFuseAllowOther: 0

2018-08-04 15:00:17.742 MacFuseMountLocal: 0

2018-08-04 15:00:17.742 MacFuseNoAppleDouble: 0

2018-08-04 15:00:17.742 MacFuseTimeout: 600

2018-08-04 15:00:17.742 MountAtLogin: 0

2018-08-04 15:00:17.742 Port: 21

2018-08-04 15:00:17.743 RemoteDir: /

2018-08-04 15:00:17.743 S3UseVirtualHosting: 0

2018-08-04 15:00:17.743 SaveCertPassword: 0

2018-08-04 15:00:17.743 SavePassword: 1

2018-08-04 15:00:17.743 ServerType: 0

2018-08-04 15:00:17.744 SftpCanUtf8: 1

2018-08-04 15:00:17.744 SftpCiphers: aes128-ctr,aes256-ctr,aes256-cbc,aes192-ctr,aes192-cbc,aes128-ctr,aes128-cbc,3des-ctr,3des-cbc,cast128-cbc,blowfish-cbc,arcfour,arcfour128,arcfour256

2018-08-04 15:00:17.744 SftpMacs: hmac-sha1,hmac-md5,hmac-sha1-96,hmac-md5-96

2018-08-04 15:00:17.744 SftpProtoVersion: 6

2018-08-04 15:00:17.744 SftpZLibEnabled: 0

2018-08-04 15:00:17.744 SiteAnonymous: 0

2018-08-04 15:00:17.744 SiteName: Test Server FTP

2018-08-04 15:00:17.745 SiteUID: *removed unique identifier*

2018-08-04 15:00:17.745 UseCerts: 0

2018-08-04 15:00:17.745 UseDefaultPort: 1

2018-08-04 15:00:18.876 Loading Site Profile: Name=Test Server FTP, Path=/Users/*myUserName*/Library/Application Support/South River Technologies/WebDrive/SiteProfiles/Test Server FTP.plist

2018-08-04 15:00:18.877 CertName:

2018-08-04 15:00:18.877 DavAddTrailingSlash: 1

2018-08-04 15:00:18.878 DavUseALLPROP: 0

2018-08-04 15:00:18.878 DavUseDISPLAYNAME: 0

2018-08-04 15:00:18.878 DavUseGETLASTMODIFIED: 0

2018-08-04 15:00:18.878 FtpCCC: 0

2018-08-04 15:00:18.879 FtpLISTArgs:

2018-08-04 15:00:18.879 FtpMLSDEnabled: 1

2018-08-04 15:00:18.879 FtpMLSTForProps: 1

2018-08-04 15:00:18.880 FtpPasv: 1

2018-08-04 15:00:18.880 FtpProtP: 1

2018-08-04 15:00:18.880 FtpSslMode: 0

2018-08-04 15:00:18.880 HostNameOrIP: *myHostName.com*

2018-08-04 15:00:18.880 HttpAuthScheme: 0

2018-08-04 15:00:18.881 HttpKeepAlive: 1

2018-08-04 15:00:18.881 HttpS3V4AuthEnable: 0

2018-08-04 15:00:18.881 HttpSslMode: 0

2018-08-04 15:00:18.881 HttpUserAgent:

2018-08-04 15:00:18.881 InetCacheFileTimeout: 1

2018-08-04 15:00:18.881 InetCacheFolderTimeout: 1

2018-08-04 15:00:18.882 InetCacheMode: 2

2018-08-04 15:00:18.882 InetCachePurgeAtMount: 1

2018-08-04 15:00:18.882 InetCachePurgeAtUmount: 1

2018-08-04 15:00:18.882 InetCmdRetryCount: 1

2018-08-04 15:00:18.882 InetCmdTimeout: 30

2018-08-04 15:00:18.883 InetCxnCount: 5

2018-08-04 15:00:18.883 InetIgnoreSetPropFailure: 1

2018-08-04 15:00:18.883 InetTraceProtocol: 1

2018-08-04 15:00:18.883 IOSTextExteions: txt;h;cpp;c;m;cgi;pl;plist;xml;

2018-08-04 15:00:18.884 MacFuseAllowOther: 0

2018-08-04 15:00:18.884 MacFuseMountLocal: 0

2018-08-04 15:00:18.884 MacFuseNoAppleDouble: 0

2018-08-04 15:00:18.884 MacFuseTimeout: 600

2018-08-04 15:00:18.885 MountAtLogin: 0

2018-08-04 15:00:18.885 Port: 21

2018-08-04 15:00:18.885 RemoteDir: /

2018-08-04 15:00:18.885 S3UseVirtualHosting: 0

2018-08-04 15:00:18.885 SaveCertPassword: 0

2018-08-04 15:00:18.886 SavePassword: 1

2018-08-04 15:00:18.886 ServerType: 0

2018-08-04 15:00:18.886 SftpCanUtf8: 1

2018-08-04 15:00:18.886 SftpCiphers: aes128-ctr,aes256-ctr,aes256-cbc,aes192-ctr,aes192-cbc,aes128-ctr,aes128-cbc,3des-ctr,3des-cbc,cast128-cbc,blowfish-cbc,arcfour,arcfour128,arcfour256

2018-08-04 15:00:18.886 SftpMacs: hmac-sha1,hmac-md5,hmac-sha1-96,hmac-md5-96

2018-08-04 15:00:18.886 SftpProtoVersion: 6

2018-08-04 15:00:18.886 SftpZLibEnabled: 0

2018-08-04 15:00:18.887 SiteAnonymous: 0

2018-08-04 15:00:18.887 SiteName: Test Server FTP

2018-08-04 15:00:18.887 SiteUID: *removed unique identifier*

2018-08-04 15:00:18.887 UseCerts: 0

2018-08-04 15:00:18.887 UseDefaultPort: 1

2018-08-04 15:00:18.888 Mounting drive with the following options: /Applications/WebDrive.app/Contents/Resources/webdrivefs (

    "Test Server FTP"

)

2018-08-04 15:00:19.897 Unmounting Drive: Mount Point=/Volumes/Test Server FTP

2018-08-04 15:00:19.965 Error: Error Domain=NSOSStatusErrorDomain Code=0 "noErr: Call succeeded with no error" UserInfo={NSLocalizedFailureReason=unmount failed}

2018-08-04 15:00:19.966 Output: Unable to mount site Test Server FTP

2018-08-04 15:00:22.312 Loading site profiles from: /Users/*myUserName/Library/Application Support/South River Technologies/WebDrive/SiteProfiles

2018-08-04 15:00:22.313 Loading: Test Server FTP.plist

2018-08-04 15:00:22.313 Loading Site Profile: Name=Test Server FTP, Path=/Users/LMacNeill/Library/Application Support/South River Technologies/WebDrive/SiteProfiles/Test Server FTP.plist

2018-08-04 15:00:22.314 CertName:

2018-08-04 15:00:22.314 DavAddTrailingSlash: 1

2018-08-04 15:00:22.314 DavUseALLPROP: 0

2018-08-04 15:00:22.315 DavUseDISPLAYNAME: 0

2018-08-04 15:00:22.315 DavUseGETLASTMODIFIED: 0

2018-08-04 15:00:22.315 FtpCCC: 0

2018-08-04 15:00:22.315 FtpLISTArgs:

2018-08-04 15:00:22.315 FtpMLSDEnabled: 1

2018-08-04 15:00:22.315 FtpMLSTForProps: 1

2018-08-04 15:00:22.316 FtpPasv: 1

2018-08-04 15:00:22.316 FtpProtP: 1

2018-08-04 15:00:22.316 FtpSslMode: 0

2018-08-04 15:00:22.316 HostNameOrIP: *myHostName.com*

2018-08-04 15:00:22.316 HttpAuthScheme: 0

2018-08-04 15:00:22.316 HttpKeepAlive: 1

2018-08-04 15:00:22.317 HttpS3V4AuthEnable: 0

2018-08-04 15:00:22.317 HttpSslMode: 0

2018-08-04 15:00:22.317 HttpUserAgent:

2018-08-04 15:00:22.317 InetCacheFileTimeout: 1

2018-08-04 15:00:22.317 InetCacheFolderTimeout: 1

2018-08-04 15:00:22.318 InetCacheMode: 2

2018-08-04 15:00:22.318 InetCachePurgeAtMount: 1

2018-08-04 15:00:22.318 InetCachePurgeAtUmount: 1

2018-08-04 15:00:22.318 InetCmdRetryCount: 1

2018-08-04 15:00:22.318 InetCmdTimeout: 30

2018-08-04 15:00:22.318 InetCxnCount: 5

2018-08-04 15:00:22.318 InetIgnoreSetPropFailure: 1

2018-08-04 15:00:22.318 InetTraceProtocol: 1

2018-08-04 15:00:22.319 IOSTextExteions: txt;h;cpp;c;m;cgi;pl;plist;xml;

2018-08-04 15:00:22.319 MacFuseAllowOther: 0

2018-08-04 15:00:22.319 MacFuseMountLocal: 0

2018-08-04 15:00:22.319 MacFuseNoAppleDouble: 0

2018-08-04 15:00:22.319 MacFuseTimeout: 600

2018-08-04 15:00:22.319 MountAtLogin: 0

2018-08-04 15:00:22.319 Port: 21

2018-08-04 15:00:22.319 RemoteDir: /

2018-08-04 15:00:22.320 S3UseVirtualHosting: 0

2018-08-04 15:00:22.320 SaveCertPassword: 0

2018-08-04 15:00:22.320 SavePassword: 1

2018-08-04 15:00:22.320 ServerType: 0

2018-08-04 15:00:22.321 SftpCanUtf8: 1

2018-08-04 15:00:22.321 SftpCiphers: aes128-ctr,aes256-ctr,aes256-cbc,aes192-ctr,aes192-cbc,aes128-ctr,aes128-cbc,3des-ctr,3des-cbc,cast128-cbc,blowfish-cbc,arcfour,arcfour128,arcfour256

2018-08-04 15:00:22.321 SftpMacs: hmac-sha1,hmac-md5,hmac-sha1-96,hmac-md5-96

2018-08-04 15:00:22.321 SftpProtoVersion: 6

2018-08-04 15:00:22.321 SftpZLibEnabled: 0

2018-08-04 15:00:22.321 SiteAnonymous: 0

2018-08-04 15:00:22.322 SiteName: Test Server FTP

2018-08-04 15:00:22.322 SiteUID: *removed unique identifier*

2018-08-04 15:00:22.322 UseCerts: 0

2018-08-04 15:00:22.322 UseDefaultPort: 1

2018-08-04 15:01:50.970 Mounting drive with the following options: /Applications/WebDrive.app/Contents/Resources/webdrivefs (

    "Test Server FTP"

)

2018-08-04 15:01:52.047 Error: Error Domain=NSOSStatusErrorDomain Code=0 "noErr: Call succeeded with no error" UserInfo={NSLocalizedFailureReason=unmount failed}



1 person has this problem

Facing same Fuse version issue with High Sierra. Need an urgent fix for this.

 

Turns out I was using a program (M3 BitLocker Loader that reads Windows Bitlocker-encrypted drives) which installed an older version of FUSE awhile ago.  When I installed WebDrive, the new version of FUSE that WebDrive tried to install didn't install correctly.  I had to uninstall WebDrive, uninstall that other piece of software, then I had to manually uninstall FUSE, and then re-install FUSE and WebDrive and the other piece of software.  In that order!!  The order is very important!


I'll assume you know how to uninstall software normally.  Do that for WebDrive and for any other software you might have that needs FUSE...


To manually uninstall FUSE, do the following:

 - Go to System Preferences | Fuse and click on the Remove FUSE button...

 - Go back to System Preferences, right click on the FUSE icon and select "Remove Fuse Preference Pane"

 - Open a Terminal window and type the following command (without the quotes, of course):

    "pkgutil --pkgs | grep fuse"

 - Copy down the *exact* names of any packages that appear.  (There might actually be none -- uninstalling FUSE via the System Preferences screen *may* have successfully removed them all).
 - If there are FUSE packages, go to the following website and perform the instructions for removing those packages:  https://wincent.com/wiki/Uninstalling_packages_(.pkg_files)_on_Mac_OS_X
 - After all the FUSE packages have been removed, re-install FUSE.  Download it from here: https://github.com/osxfuse/osxfuse/releases/download/osxfuse-3.8.2/osxfuse-3.8.2.dmg

 - After FUSE has been reinstalled properly, then re-install WebDrive.  Then reinstall any other software you may have uninstalled before.


Best of luck to you!

Laurence MacNeill,

Ball Ground, Georgia, USA


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