Our helpdesk has moved to a new location.

You will not be able to create new tickets here, please visit the new helpdesk to create tickets.

For Server support please visit https://helpdesk.southrivertech.com

For WebDrive support please visit https://helpdesk.webdrive.com

Start a new topic

connect to ftps server and error occurred, but fileZillia client is ok

I have a FTPS on IIS 8.0 and my FileZIlia client work fine.

I try to connect this ftps via webdrive. below error occurred.

Url resolved to IP address

Connecting to on port 990

Connected successfully to the server on port 990

Unable to connect to server, error information below


Error: Socket receive failure (4507)

Winsock Error: WSAETIMEDOUT (10060)

how to config webdrive to access. please advice.


I have the same problem, any solution?

Hello Infra, 

As described in the ticket you submitted to the Help Desk, using the test account you provided, I am able to connect using WebDrive. The issue was to remove the spaces from the password that you had provided and then ensure that the Secure Data Channel (PROT P) is enabled under Site Properties --> FTP Settings.



im getting error as 

Critical error: Could not connect to server

in filezilla client

Login or Signup to post a comment
© 2016 South River Technologies®, Inc. - All Rights Reserved