WebDrive 2016 License pack 10 licenses activate/deactivate problem. : South River Technologies Help Desk

Start a new topic

Solved

WebDrive 2016 License pack 10 licenses activate/deactivate problem.

started a topic over 3 years ago

Dear Support,

Could you please help to check for our WebDrive license's problem?

Now we have 1 pack for WebDrive 2016, 10 seat licenses but now we can only activate just 9 computer.

It may be because we have one computer broke and we re-format by did not deactivate the license.

So, could your please help to check or deactivate the license.

Our customer ID is below.

Customer ID: SRT161014-7006-63111

2 Comments

said over 3 years ago

Hello,

If you believe your activations are not correct, you can always view and manage your activations through the web portal by logging into:

To login, use the email address associated with your purchase and your Registration Code.

I have manually reset your activation counter, so you should now be able to use WebDrive on 10 computers again.

said about 2 years ago

Bonjour j'ai acheté la license via le site mais je n'ai toujours pas reçu le mail pour le code d'activation.